Job Description
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Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as a Guest Services Associate based in our Parkgate Hotel - just one of the fantastic opportunities we offer from ‘Manor to Marina’.
Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as a Guest Services Associate based in our Parkgate Hotel - just one of the fantastic opportunities we offer from ‘Manor to Marina’.
OUR IDEAL HERO WILL HAVE -
A calm, efficient, and professional demeanour, ensuring guests feel valued from arrival to departure
A passion for delivering outstanding guest service, creating memorable experiences every time
Exceptional multitasking skills, handling front desk duties seamlessly while keeping a positive attitude
The ability to thrive in a fast-paced, guest-focused environment
IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL -
Welcome guests with warmth and professionalism, ensuring a smooth check-in and check-out process
Handle individual and group arrivals efficiently using hotel systems
Maintain in-depth knowledge of The Celtic Collection and its services to assist guests with queries and recomme...