Job Description
A Guest Services Executive - Level45 provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits as required.
What will I be doing
As Guest Services Executive - Level45 you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits as required. A Receptionist contributes to the first impressions of our Guests and therefore must perform the following tasks to the highest standards:
- Achieve positive outcomes from Guest queries in a timely and efficient manner
- This role is for our Level45; a premium club at Conrad Abu Dhabi Etihad Towers
- Ensure an efficient reception experience for Guests including check in/out and complete audit procedures as required
- Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedbac...