Job Description
GUEST SERVICES MANAGER
Alexander House Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.
5 Red Star, Award winning Utopia Spa, 58 bedrooms including the new luxury Cedar Lodge development and a 2-bedroom self-contained Gatehouse are available for guests.
2 Award winning restaurants, Reflections Restaurant (2 Rosette x 60 covers), AG’s Restaurant (3 Rosette x 35 covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests.
Please see our website for a full list of facilities.
The Role
A smart, friendly, well organised, guest service focused individual is sort to complete our Guest Services team. You must have a five-star smile! and a warm welcoming and approachable personality. You are key to our guest service experience. You will complete Duty Management shifts with an emphasis on guest care & interaction to ensure...