Guest Services Manager

This job is with Rapport Guest Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Stepping into this role means taking the lead on one of our most exciting new contract mobilisations. As Guest Services Manager, you'll bring energy, structure, and five‑star service standards to a diverse operation that spans front of house, client suites, events, floor management, and helpdesk services.

You'll oversee a talented team of 30 ambassadors, guiding them through mobilisation and beyond with clear direction, hands‑on leadership, and a passion for creating exceptional workplace experiences. This is a role for someone who thrives in fast‑paced environments, loves shaping service culture from day one, and knows how to bring people together to deliver something outstanding.

If you're motivated by variety,...