Guest Services Representative

Reporting to the Guest Services Manager, Guest Services Representatives are responsible for providing excellent guest service to all event guests. Incumbent should be a self-starter that is able to operate under minimal supervision to accomplish work tasks such as: assist patrons at sports and entertainment events by performing duties, such as greeting guests, collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones

Essential Duties and Responsibilities

+ Greet guests as they enter ASM Ontario with a smile.

+ Check badges and assist with crowd control inside the building and outside on the dock.

+ Maintains fire watch during exhibit hours.

+ Directs show move-in and move-outs.

+ Responsible for scanning tickets and ensuring all guests have a proper ticket/credential.

+ Provide guests with friendly and accurate di...