💼 Full-Time Position

Guest Services Specialist

🏢
Helio Health Inc.
📍 Rochester, NY, United States
📍
Location
Rochester, United States
📅
Posted
June 24, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Overview


Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. The Guest Services Specialist will work on aFull-Time basis out of Helio Health’sRochester Inpatient program.
Pay Rate:$15.38- $17.50 per hour.
In addition to Helio Health’s comprehensive benefits package, this position is eligible for a Sign-On incentive up to $1,500!


Responsibilities


+ The Guest Services Specialist position assists in orientating patients, manage ongoing needs throughout the patients stay in the program and prepare and maintain the facility for use and cleanliness.

+ In this position you will assist with admission process of program including orientating patients to the facility, responding to patient inquiries and requests and resolving issues in a timely, friendly and efficient manner.

+ The Guest Services Specialist will demons...