Job Description
HAL - Event Coordinator - UPL
Department: Guest Svc
Employment Type: Fixed Term Contract
Location: Philippines - UPL
Reporting To: Guest Services Manager
Description
- Ensuring premium service delivery to all groups and their leaders.
- Organizing special site visits, Fam trips and events in collaboration with the Cruise and Travel Director and as requested by Ship’s Services.
- Coordinating and administering the Gift Order program as designed by the company.
- Overseeing the Club Orange Program.
- Administering the Mariner Loyalty Program.
- Driving the training of onboard sale of packages and amenities by the Guest Services staff.
Key Responsibilities
Group leaders and Group Services delivery
- Be the contact person for all groups on board, working with Ship Services in the planning of groups and acting as host f...