Job Description
HCLTech Hiring for US Healthcare Medical Billing AR Quality _Chennai Location : Chennai Shift - US Shift Designation - Senior Team Lead Quality & Associate Manager Quality Experience (Team Lead): 5 to 10 Experience (Associate Manager) - 8 to 14 Year RESPONSIBILITIES : Manage day-to-day Quality operations and directs the team responsible for Quality control activities Team Handling experience is mandatory Manage and meet performance targets for Accuracy, Client SLA, quality scores, value add's and customer satisfaction Ensure quality and efficiency measures are met within the team and in accordance with service level agreements Use business tools and Healthcare RCM knowledge to identify problem areas and document business requirements Establish and maintain effective work procedures Review and ensure process follow internal policy requirements and external regulations. Coordinate, participate, and/or manage multiple projects assigned by senior management Interface and coordinate with va...