Job Description
Why This Role Matters
To manage billing operations efficiently while ensuring a smooth checkout experience, accuracy in transactions, and adherence to financial and compliance controls.
What You Will Own
- End-to-end billing and POS operations
- Cash management, reconciliation, and daily closing
- Supervision of cashier team and shift planning
- Handling refunds, exchanges, and billing escalations
- Ensuring accuracy in invoices, payments, and documentation
- Compliance with audit, finance, and SOP guidelines
Key Result Areas
- 100% accuracy in billing and cash reconciliation
- Minimal billing errors and transaction discrepancies
- Reduced customer wait time at checkout
- Efficient handling of returns, refunds, and exchanges
- Adherence to audit and compliance standards
- High customer satisfaction a...