Job Description
Job Overview
Justlife is searching for an outstanding Head Housekeeping Trainer to join our Fulfillment - Quality department and contribute to the growth of our home services app based in Dubai.
Responsibilities
- Lead, coach, and develop a team of 8–10 Housekeeping Trainers, setting clear goals and tracking performance
- Design and enhance training programs covering housekeeping skills, customer service, hygiene, and safety
- Provide hands‑on coaching and support through on‑site training and regular performance reviews
- Conduct quality checks to ensure service partners follow hygiene, safety, and housekeeping standards
- Analyze training data and feedback to improve content, delivery, and outcomes
- Standardize reporting and documentation across all training activities
- Collaborate with Quality, Operations, Customer Experience, and Business Development teams to identify skill gaps and drive improve...