Job Description
Company Overview
Volt Auto is Singapore’s exclusive authorised dealer for the latest Electric Vehicles, providing distribution, retail, and after‑sales services, and committed to delivering exceptional vehicles and service as a trusted name in the industry.
Position Overview
The Head of Aftersales is responsible for leading and overseeing the overall aftersales operations of the company, including service operations, customer support, warranty management, parts coordination, and customer satisfaction initiatives. This role plays a strategic leadership function in driving operational excellence, revenue growth, service quality, and long‑term customer retention. The incumbent will work closely with management and cross‑functional teams to ensure efficient aftersales performance while maintaining high standards of customer experience and operational compliance.
Responsibilities
1. Aftersales Operations Management
- Lead and...