💼 Full-Time Position

Head of Business

🏢
Teleperformance Spain
📍 Barcelona, Catalonia, Spain
📍
Location
Barcelona, Spain
📅
Posted
June 19, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Your Main Responsibilities Will Be:

  • Performance Excellence Management: presentation and analysis of performance and forecast figures to all stakeholders.
  • Monitoring performance and building action plans towards improvement of it.
  • Build sales strategy and monitor the execution and effectiveness of it.
  • Responsible for performance improvement plans and performance appraisal reviews.
  • Accountable for team members development and career path clarity.
  • Coach their direct report and second level towards their professional development through 1x1 and others.
  • Responsible for operating profit: ensuring the most efficient possible operation including
  • financial forecasting.
  • Responsible for employee satisfaction and motivational and engaging plans execution.
  • Managing and engaging different stakeholders towards the improvement of client satisfaction.

Requirements