Job Description
Base pay range
Direct message the job poster from Pembrook Resourcing
Role
- Head of Business – Department: Dealership Operations
- Reports To: Group Operations Director / Managing Director
Role Purpose
The Head of Business has full responsibility for the overall performance, profitability, compliance, and leadership of a franchised motor dealership. The role is accountable for driving sales and aftersales results, delivering exceptional customer experience, ensuring regulatory compliance, and developing high-performing management teams in line with manufacturer and group standards.
Key Duties & Responsibilities
- Leadership & Management
- Lead and inspire all dealership departments including Sales, Aftersales, Parts, Service, Bodyshop, and Administration
- Set clear objectives and hold department heads accountable for performance
- Create a positive, compliant, and h...