Job Description
Trust Infrastructure for Device Financing in Emerging Markets
Location: Dubai HQ (relocation) + regular business trips to operations countries
(Nigeria, Kenya, Tanzania, Ghana, Uganda, and other emerging markets)
Start: ASAP
About the Role
We are building trust infrastructure for device financing in emerging markets — where millions of customers finance smartphones but do not trust banks, services, or promises.
Care+ is not a warranty department.
It is an ecosystem of trust around the device: replacement, refurbishment, anti-fraud, service operations, and lifecycle management.
We are looking for a Head of Care+ Ecosystem — a founding-level operational leader who will build and scale the entire after-sales infrastructure across multiple countries.
This role builds the department almost from zero — from 2 people to 8+ senior team members during the first 18 months.