Head of Client Lifecycle & Personalisation Growth

Lloyds Bank plc is looking for a Head of Client Lifecycle Management to improve engagement and retention for their Business Banking clients. The successful candidate will define strategies, ensure personalized communications, and manage a lifecycle operations team.

The role includes utilizing marketing technology to enhance client experiences, along with leading cross-functional collaborations to achieve business goals.

Offering a hybrid working model and a range of benefits, this role is focused on sustainable growth and client satisfaction.