Job Description
🚀 Head of Client Operations (Cold Email & Client Delivery) – Remote
Position Type: Full-Time, Remote
Working Hours: Flexible (Aligned with U.S. Client Time Zones)
🔥 About the Role
At Pavago, one of our clients is hiring a Head of Client Operations to take full ownership of client delivery, campaign performance, retention, and operational execution inside a fast-moving outbound lead generation environment.
This is not a passive account management or project coordination role.
You will own:
- client outcomes
- campaign performance
- retention and churn prevention
- delivery quality
- operational systems
- execution accountability
You’ll work directly with the founder while operating in a scaling startup environment where:
- systems evolve quickly
- priorities shift fast
- execution ...