💼 Full-Time Position

Head of Customer Service (Startup environment/West)

🏢
Michael Page
📍 singapore, singapore, Singapore
📍
Location
singapore, Singapore
📅
Posted
June 06, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Opportunity to lead and grow in a startup environment Career acceleration through diverse responsibilities
About Our Client Our client is a premier gymnastics academy dedicated to delivering world-class training, exceptional service, and a transformative experience for every student. With a focus on excellence, structure, and innovation, the academy offers a meticulously designed gymnastics program led by experienced coaches and supported by state-of-the-art facilities. Job Description Leadership & Team Management Coach and inspire a customer service team to deliver exceptional service and drive sales Set clear goals and foster a culture of continuous improvement Design training programs and standardize best practices through a Customer Service Handbook Collaborate with leadership on planning, forecasting, and team performance
Operations & Reporting Oversee CRM and POS systems to ensure smooth customer life cycle management Identify workflow gaps and lead automation initiatives R...