Job Description
As Head of Customer Services, you will lead an international Customer Services organization across multiple locations. You drive operational excellence, empower Team Leads, and ensure a consistent, high-quality customer experience across all markets.
You combine strategic thinking with a pragmatic, hands-on approach. You know how to quickly assess situations, set clear priorities, and translate change into measurable improvements. In this role, you play a key part in strengthening current performance while shaping the future of Customer Services.
Location: Rotterdam (Hybrid – 50% in office)
Start Date: September 2026
Availability: Ful...