💼 Full-Time Position

Head of Customer Success — AI-Driven Biotech SaaS

🏢
Benchling
📍 zürich, zürich, Switzerland
📍
Location
zürich, Switzerland
📅
Posted
June 13, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Benchling in Zürich is seeking a Customer Success Leader with a profound background in Life Sciences and enterprise SaaS. This role blends strategic leadership with hands-on team collaboration to drive key adoption and customer advocacy.

The ideal candidate will manage a team of Customer Success Managers while ensuring they are equipped with the necessary expertise to effectively support customers. Experience in a high-growth SaaS environment is essential.

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