Job Description
This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.
She will pick the best candidates from Jack's network
The next step is to speak to Jack.
Job Title
Head of Customer Success
Company Description
LightWork AI - AI-powered operating system for property management
Job Description
You will build the Customer Success function from the ground up for a high-growth startup. Managing an existing team member, you'll own the full post-sale journey—onboarding, adoption, and retention for non-technical property companies. This role combines commercial rigor with technical depth to ensure an autonomous AI agent delivers real-world value.
Location
London, UK
Why this role is remarkable
- Founding-level leadership opportunity to define the CS playbook and infrastructure for a category-defining AI agent from day one. ...