Job Description
Our Mission
To help businesses save time and money, and unleash their human potential. Our vision is to power and empower millions of businesses with our software.
About Jibble Group
We are an innovative Workforce Management company headquartered in London, UK, with a fully remote team.
Our platforms Jibble.io, an award-winning time-tracking tool, and PayrollPanda.my, Malaysia’s leading cloud payroll solution serve thousands of paying customers globally.
About The Job
We are looking for a strategic leader to take Customer Success to the next level. Your mission is to bridge the gap between our high-touch Enterprise clients and our high-volume self-serve users, turning product value into measurable ROI, driving expansion revenue, and leveraging AI to revolutionize how we support our PLG community.
What you will do:
- Drive Net Revenue Retention (NRR) by owning the expansion strategy ...