Job Description
We are currently recruiting for a Head of Digital to join our growing team at Heartwood Collection. Reporting to the Marketing Director, you will be the strategic lead for all digital touchpoints across our brasseries, pubs, and pubs with rooms. You are responsible for the overarching digital vision, driving guest acquisition and retention through a seamless, data-driven ecosystem. You will oversee a diverse remit including CRM, Loyalty, Data & Insights, Product (Web/App), Content, and Optimisation, while managing key agency partnerships to ensure our digital presence is commercial, innovative, and market-leading.
The role is based full time at our Head Office in Teddington, conveniently located next to the station.
Head of Digital : Key Responsibilities
- Define and execute the digital strategy to drive online bookings, guest frequency, and digital revenue.
- Full ownership of the digital budget, ensuring optimal ROI across paid media, tech inves...