Job Description
Job Description
Leadership & People Development
- Inspire, lead, and develop a talented hospitality and events team, creating a culture of excellence, accountability, and engagement.
- Identify, nurture, and retain talent through coaching, mentoring, and succession planning.
- Foster an inclusive, collaborative environment where individuals can thrive and perform at their best.
- Champion employee wellbeing, engagement, and professional development.
Client Relationship Management
- Build trusted, influential relationships with senior client stakeholders and key decision-makers.
- Act as the primary hospitality ambassador for the contract, ensuring exceptional service delivery at every touchpoint.
- Understand client priorities and proactively develop solutions that support their business goals.
- Conduct regular reviews and feedback sessions, translating insights into mea...