Job Description
Job Purpose
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The role of Internal Controls & Resilience, Group Operations is responsible for leading and strengthening internal control, governance, risk, and assurance framework across Group Operations. The role acts as a 1.5 Line of Defense, serving as a strategic conduit between first‑line operations and second/third‑line functions (Risk, Compliance, Finance, Audit), ensuring robust control design, effective execution, and continuous improvement in the operational risk landscape.
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The role is accountable for driving enterprise‑grade governance, control assurance, and risk management practices, including proactive identification of control gaps, systemic risk mitigation, and embedding a strong risk‑aware culture across operations.
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In addition to core GRC responsibilities, the role has evolved to include:
- Enterprise Governance Leadership: Structuring and operationalizing the Operations Group Ri...