💼 Full-Time Position

Head of IT Operations & Service Excellence

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Boardroom Appointments
📍 midrand, gauteng, South-Africa
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Location
midrand, South-Africa
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Posted
June 03, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

  • Build a centre of excellence for service management
  • Deliver a thematic view of systemic problems to focus on key risks
  • Collaborate with business units to provide great service to clients, advisers, and the business
  • Instill industry best practice ITSM and ITIL standards
  • Improve communication and turnaround time with internal and external stakeholders
  • Build services and skills for future cloud environments
  • Be accountable for cybersecurity strategy and managementManage the capacity and risk of environments
  • Design and oversee infrastructure architecture
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