Head of IT Service Management

Salary:£80,000.00 - £98,000.00 Per year We've got a fantastic opportunity to join Sovereign Network Group (SNG) as Head of IT Service Management, based from our office in Basingstoke . You'll combine home and office working to ensure a positive work / life balance.It’s an exciting time to join SNG as we continue to develop our IT service provision. We’ll be implementing a new Enterprise Service Platform in the Summer which will be used for managing IT Service tickets and ITIL-aligned processes. You’ll be driving the adoption of the platform across the IT service teams and helping to identify and prioritise opportunities for automation and self-service as we move forward to improve the IT support experience for all SNG colleagues.The RoleAs Head of IT Service Management , you’ll be responsible for driving delivery of SNG’s IT service strategy and leading the IT service management function within CIO, enabling organisational resilience from a technology perspective and making SNG a great...