Job Description
About the Role An exciting opportunity exists for an experienced and strategic Head of Motor Claims to lead and manage the Motor Claims portfolio across own damage and third-party liability claims. This role is responsible for driving operational excellence, technical decision-making, cost control, supplier management, and team performance while ensuring compliance with regulatory and business requirements. The successful candidate will play a key role in delivering efficient, sustainable, and customer-focused claims outcomes while contributing to the broader claims strategy. Key Responsibilities Portfolio Leadership & Operational Performance Lead the Motor Claims function across own damage and third-party liability claims. Oversee workflow, service levels, and claims turnaround times. Drive accountability and operational efficiency across the team. Ensure consistent claims outcomes aligned with service standards. Financial Management & Cost Control Manage motor claims spend and p...