Job Description
Overview
Head of Operation
Responsibilities
- Lead and manage all plant operations, ensuring continuous, safe, and reliable chilled water supply to customers.
- Establish, implement, and continuously improve standard operating procedures, operational policies, and best practices.
- Ensure full compliance with statutory requirements, contractual obligations, ISO standards, and HSE policies.
- Plan and manage manpower deployment, shift rosters, overtime, leave, training, and competency development to support 24/7 operations.
- Build a high-performance operations team through coaching, performance management, and succession planning.
- Oversee the collection, validation, and maintenance of operational, energy, and performance data.
- Analyse plant efficiency, energy consumption, system losses, and other related KPI items, then implement corrective actions where required.
- Review, endorse, and submit monthl...