Job Description
Lead end-to-end operations across 125+ premium short-term rental properties across multiple cities. Manage guest experience, reservations, city operations, owner relationships, SOPs, and operational scaling. Drive operational excellence, team performance, and process optimization while working closely with leadership.
Requirements
10–15 years of hospitality or multi-property operations experience
Experience managing 50+ properties across multiple cities
Strong team leadership and operations management skills
Expertise in OTA platforms like Airbnb, Booking, Agoda, etc.
Ability to handle escalations, process building, and high-growth oper...