Job Description
Job Summary
The Operations head supports and partners with the Chief operating officer to oversee the day-to-day functioning of the organization. This role is designed for a strategic, hands-on leader who can both execute operational priorities and step in as acting director when required.
Key Responsibilities
Strategic & Leadership Support
- Assist the COO in developing and implementing operational strategies, policies, and procedures.
- Act as a trusted deputy, representing the COO in meetings, negotiations, and cross-functional forums.
- Lead or co-lead strategic initiatives and transformation projects on behalf of the COO.
Day-to-Day Operations
- Oversee operational workflows across departments to ensure efficiency, quality, and compliance.
- Monitor KPIs and operational metrics, producing regular reports and recommendations for impr...