💼 Full-Time Position

Head of Product - Service Now

🏢
Capita
📍 London, England, United Kingdom
📍
Location
London, United Kingdom
📅
Posted
June 29, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Description

:

Role Overview: We are seeking a highly skilled and experienced Head of Product ServiceNow to lead our ServiceNow product strategy and operations. This role is pivotal in driving our ServiceNow initiatives, ensuring the delivery of high-quality services, and fostering innovation within the organization.

What you will be doing:

  • Developing and implementing the overall ServiceNow product strategy for Capita, aligning with business objectives and goals.
  • Leading and managing the ServiceNow product team, providing guidance, mentorship, and support to ensure high performance and professional growth.
  • Overseeing the design, deployment, and management of ServiceNow solutions, ensuring scalability, reliability, and security.
  • Collaborating with cross-functional teams to drive ServiceNow adoption and integration across the organization.
  • Monitoring and optimize ServiceNow performance, costs, and resource u...