Job Description
Job Description:
Reports To: Vice Chair & Executive Director
Function: Quality Assurance & Process Engineering
Location: India (Onsite / Hybrid)
Experience: 18+ Years in IT, with 10+ Years in a Senior Quality Leadership Role
Employment Type: Full-Time, Senior Leadership
ROLES & RESPONSIBILITIES
Quality Management System (QMS)
• Own, maintain, and continuously improve the organization's multi-standard QMS across ISO 9001, ISO 20000-1, and ISO 14001.
• Plan and govern certification and recertification cycles, managing relationships with accredited external bodies.
• Drive internal audit programs, management reviews, and corrective/preventive action closure.
• Define and track organizational measurement objectives tied to business outcomes, not just compliance targets.
SEPG and Process Engineering
• Lead the Software Engineering Process Group (SEPG), Process Improvem...