Job Description
Location: Quezon City (On-site)
Work Schedule: Morning Shift, Monday-Friday
Job Summary
The Head of Operations will oversee daily store operations across the entire retail network, ensuring operational efficiency, profitability, and superior customer experience. This leader will steer operational strategy, performance management, and continuous improvement across all supermarket branches.
Key Responsibilities
- Lead day-to-day operations of all retail branches nationwide.
- Ensure store profitability through operational efficiency, effective manpower deployment, and strong merchandising standards.
- Implement best-in-class customer service practices across all stores.
- Drive sales growth through strategic store initiatives and operations enhancement.
- Establish and monitor KPIs relating to store performance, wastage, shrinkage, and customer satisfaction.