Job Description
About the job Head of Sales and Customer Service
Key purpose:
The purpose of the Salesa and Servicing Head is to achieve the growth imperatives of the business aligned to the business unit strategy.
Duties and responsibilities:
- Contribute and take ownership of the development of the divisional strategy with particular focus on the market requirements, and sales and servicing elements of the strategy
- Lead sales and servicing business operations to ensure that retention and new business targets are met
- Contribute to the development of appropriate pricing strategies through market intelligence and client profitability analysis
- Continuously evaluate market demand and contribute to ensuring service offerings are evolved to meet demand in a profitable manner
- Ensure that the sales and servicing divisional structure is developed, resourced, and optimised to execute against the strategy and div...