Job Description
Head of Service Delivery
As customer demands and challenges advance, businesses must evolve; new teams, new processes and new ways of thinking are required. As a business immersed in end‑of‑life technology, working with major clients in Banking/Government and Industry, we play a critical role in customer supply chain. Whilst being hands on, helping to serve customers directly, you'll create, manage and grow a team that owns the end to end customer journey – from scheduling to certification, conflict resolution to reporting.
Basic Salary: £50,000 – £60,000
Benefits
- Discretionary bonus (annual and circa 5%)
- Full travel expenses
- 4% Pension
- 23.5 Holidays + Birthday
- Healthcare inc family
Location: Bury St Edmunds
Commutable Locations: Cambridge, Newmarket, Thetford, Ipswich, Norwich
Job Description
This is a brand‑new department which you're building from the gro...