💼 Full-Time Position

Head of Service Management

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SupportFinity™
📍 kuala lumpur, kuala lumpur, Malaysia
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Location
kuala lumpur, Malaysia
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Posted
June 08, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Are you ready to get ahead in your career? We want to empower you to turn your ambitions into achievements. We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Leadership & Strategic Oversight

  • Lead, mentor, and develop a high-performing team of Service Managers managing enterprise customers across all segments.
  • Define the vision, structure, and maturity roadmap for Service Management as a key differentiator within Maxis Enterprise.
  • Oversee the governance of customer experience and service delivery performance, ensuring alignment with enterpri...