Job Description
Job description
Role Purpose
The Head of Operations (Primary Care Division) is a senior leader responsible for providing strategic and operational leadership across the organisation’s network of GP clinics and related healthcare services. This role ensures consistent, high-quality care, and financially sustainable operations, while actively driving business growth, scalability, and continuous improvement in line with the company’s long‑term strategy.
The incumbent is expected to operate at both strategic and execution levels, translating clinic and business objectives into actionable operational plans and ensuring excellence across all clinics and support functions.
Key Responsibilities:
1. Enterprise & Multi-Clinic Operations Leadership
- Provide overall leadership and oversight of operations across a network of GP clinics (current number: 20), ensuring operational consistency and service excellence. In particular, the Gr...