Job Description
Head, Privilege Business Development is responsible for Personal Financial Advisors (PFA) management including recruitment of PFAs, training and coaching as required and overall supervision to ensure alignment with segment goals and standards.
Responsibilities:
- Work closely with various stakeholders to close operational risk/gaps, streamline processes to improve efficiency for client management and business processes on segment.
- Collaborate actively with other business units to grow privilege customer base and create opportunities for PFAs penetration.
- Achieve segment related targets.
- Maintain the Privilege Customer Service Levels.
- Compliance and regulatory adherence.
- Demonstrate leadership skills
Qualifications:
- Tertiary education (degree/diploma) or holder of Certified Financial Planning (CFP)
- Professional qualification – As required by MAS.