Job Description
ANEW Hotel Centurion is looking for a Head Waitron to lead service excellence on the restaurant floor while supervising waitstaff and ensuring exceptional guest dining experiences.
Key Responsibilities
Service Leadership
- Supervise service staff during shifts
- Maintain service standards
- Coordinate floor operations
- Handle VIP guests
- Monitor guest satisfaction
Team Management
- Supervise waitstaff
- Coordinate shift schedules
- Train new staff
- Monitor performance
- Handle service issues
Operations
- Manage table assignments
- Oversee setup procedures
- Monitor service timing
- Coordinate with kitchen
- Maintain service equipment
Quality Control
- Ensure service standards
- Monitor food quality
- Check presentation
- ...