Job Description
Healthcare Agent | Open for Newbies | Weekends Off
Caldwell Communications Consultancy Philippines
On-site - Malabon No Exp Required High/Senior High School Full-time
Job Description
Medical Reimbursement
Government Mandated Benefits
Insurance Health & Wellness
Health Insurance, HMO
We are seeking Healthcare Customer Service Representatives to provide support for patient inquiries, insurance questions, and service-related concerns. Ensure accurate information and quality service at all times.
Responsibilities:
Respond to patient and client inquiries via phone, chat, or email
Provide guidance on healthcare services, claims, and coverage
Assist with form submissions and claim processing
Document all interactions accurately
Escalate complex issues to supervisors when necessary
Maintain service quality and satisfaction metrics
Schedule & Training: