Job Description
Job description:
We are looking for an experienced Assistant Manager – Healthcare Revenue Cycle Management (RCM) to lead front-end operations focused on pre-clearance and prior authorization workflows. This role is responsible for team leadership, operational oversight, KPI management, and ensuring compliance with payer and regulatory standards while driving performance improvements.
Key Responsibilities:
Team Leadership & Management
- Supervise, coach, and develop a team of Patient Access Representatives and Specialists
- Set clear performance expectations and conduct regular performance reviews and feedback sessions
- Manage staffing, scheduling, and workload distribution to meet SLAs
- Foster a culture of accountability, collaboration, and continuous improvement
...