Healthcare Call Center Operations Manager — People & Performance

A leading financial services organization is seeking an Operations Manager to lead a team in delivering exceptional customer service in a call center environment. The role involves managing daily performance, ensuring service quality, and fostering a culture of coaching and accountability within the team. Candidates must hold a bachelor's degree and have 3-5 years of operations management experience, particularly in healthcare insurance. This is a dynamic opportunity to make a significant impact on client satisfaction.
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