Job Description
Healthcare CSR (Claims) - Remote - Up to 35K
About the job Healthcare CSR (Claims) - Remote - Up to 35K
We are looking for CSR for a client in the Healthcare Industry
This offers a Remote setup that follows a Night Shift Schedule.
Salary pays up to 35K
Minimum requirement of at least 3 years of Healthcare experience in a BPO Setting
Responsibilities
- Patiently answer subscriber questions regarding invoices, credits/refunds
- Effectively handle large amounts of incoming calls
- Review subscribers information and process payments
- Review case notes
- Utilize effective probing and listening skills to generate solutions for the subscriber.
- Resolve subscriber problems promptly and accurately.
- Meeting individual and team metrics
- Work effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems.