Job Description
Healthcare Customer Support Associate | CSR
The Hird Corp.
Negotiable
On-site - Cebu No Exp Required High/Senior High School Full-time
Job Description
Employee Recognition and Rewards
Commission, Performance Bonus, Holiday Gifts, Incentives
Government Mandated Benefits
Insurance Health & Wellness
HMO
We are looking for motivated and customer-focused Customer Service Representatives (CSR) to handle healthcare-related inquiries. The role involves assisting members with benefits, claims, billing, and general healthcare support while delivering excellent customer experience.
Responsibilities
- Handle inbound healthcare-related inquiries via phone, chat, or email
- Assist members with benefits, eligibility, claims, and billing concerns
- Provide accurate information while following healthcare policies and procedures
- Document interactions clearly a...