💼 Full-Time Position

Healthcare Insights and Data Quality, Analyst

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AIA
📍 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Location
Kuala Lumpur, Malaysia
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Posted
June 10, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

If you believe in developing a better tomorrow, read on. 

About the Role

This role drives insights, quality assurance, and continuous improvement for healthcare claim data processed through the medical documents digitisation solution using Optical Character Recognition (OCR) solution. Key responsibilities include analysing digitised outputs, identifying issues or data gaps, and providing insights to improve upstream/downstream processes, minimise exceptions, and optimise operational efficiency.

Roles and Responsibilities:

Document Recognition Quality & Insights

  • Analyse digitised output to identify extraction gaps, recurring errors, and trends.
  • Provide structured feedback on issues such as missing fields, misclassification, or formatting inconsistencies to improve data quality.
  • Conduct analysis on hospi...