Job Description
A prominent healthcare solutions provider is seeking a Team Leader for their Service Desk in Cebu City. This individual will be responsible for achieving clients' service level expectations, managing team performance, and ensuring efficient complaint handling processes. The ideal candidate should possess a Bachelor's degree in Nursing or a related field, along with 3-4 years of relevant clinical experience, preferably with knowledge of Philips tools. Strong communication skills are essential to succeed in this role.
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