Job Description
Job Title: Healthcare Customer Service Representative
Location: Davao City, Davao del Sur
Job Type: Full-Time
Salary: ₱22,000 – ₱35,000 per month
Work Arrangement: Onsite
Schedule: Shifting Schedule
Job Summary
The Healthcare Customer Service Representative will support healthcare members by handling inquiries related to benefits, appointments, and general account concerns. The role requires providing accurate information, maintaining professionalism, and ensuring a positive customer experience in a healthcare support environment. This position operates in a voice-based contact center setting.
Key Responsibilities
Handle inbound calls related to healthcare benefits, coverage, and member inquiries.
Assist customers with appointment scheduling and benefit verification.
Provide clear, accurate, and empathetic support to healthcare members.
Location: Davao City, Davao del Sur
Job Type: Full-Time
Salary: ₱22,000 – ₱35,000 per month
Work Arrangement: Onsite
Schedule: Shifting Schedule
Job Summary
The Healthcare Customer Service Representative will support healthcare members by handling inquiries related to benefits, appointments, and general account concerns. The role requires providing accurate information, maintaining professionalism, and ensuring a positive customer experience in a healthcare support environment. This position operates in a voice-based contact center setting.
Key Responsibilities
Handle inbound calls related to healthcare benefits, coverage, and member inquiries.
Assist customers with appointment scheduling and benefit verification.
Provide clear, accurate, and empathetic support to healthcare members.