Job Description
Mercier Consultancy MD is seeking a Hebrew Speaking Support Specialist to join our team in Sofia, Bulgaria! This position offers paid relocation assistance, making it a great opportunity to advance your career while experiencing a new culture. You will provide exceptional support to Hebrew-speaking customers, ensuring their inquiries and issues are resolved efficiently and professionally.
Your Role
As a Hebrew Speaking Support Specialist, you will be responsible for delivering high-quality customer service across multiple channels, including phone, email, and chat. Your language skills and customer-focused approach will help maintain strong relationships and enhance the overall customer experience.
Key Responsibilities
- Respond promptly to customer inquiries in Hebrew with professionalism and accuracy.
- Assist customers by providing clear information and resolving their issues effectively.
- Document customer interactions accur...