Job Description
Take your career to the next level with Amaris Consulting as a Helpdesk Support Analyst,
Become part of an international team, thrive in a global group with €800M turnover and 1,000+ clients worldwide, and an agile environment by planning the kickoff and follow up on projects. Join Amaris Consulting, where you can develop your potential and make a difference within the company.
- Experience with desktop and mobile operating systems (e.g., Windows, macOS, iOS, Android)
- Knowledge of desktop and mobile application software (e.g., Office 365, Outlook, Microsoft Teams)
- Proficiency in English and Spanish (both verbal and written)
- Strong customer service orientation and communication skills
- Ability to manage technical tickets efficiently, ensuring resolution or proper escalation
- Commitment to maintaining up-to-date technical knowledge and best practices
- Familiarity with IT support delivery models (phon...