Job Description
Description
Help Desk Technician – Level 2
Location: Manchester, CT
A Robert Half client is seeking a Help Desk Level 2 Technician to provide day-to-day technical support to end users.
Responsibilities:
+ Troubleshoot and resolve Level 2 desktop, hardware, and software issues
+ Support Windows environments, Microsoft 365, and Active Directory
+ Escalate complex issues as needed and document work in a ticketing system
Requirements
Qualifications:
+ 5+ years of Help Desk or Desktop Support experience
+ Strong troubleshooting and customer service skills
+ Ability to work onsite in Manchester, CT
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent ...
Help Desk Technician – Level 2
Location: Manchester, CT
A Robert Half client is seeking a Help Desk Level 2 Technician to provide day-to-day technical support to end users.
Responsibilities:
+ Troubleshoot and resolve Level 2 desktop, hardware, and software issues
+ Support Windows environments, Microsoft 365, and Active Directory
+ Escalate complex issues as needed and document work in a ticketing system
Requirements
Qualifications:
+ 5+ years of Help Desk or Desktop Support experience
+ Strong troubleshooting and customer service skills
+ Ability to work onsite in Manchester, CT
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent ...